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FAQ

How do I cancel my subscription?
Go to Dashboard → Manage Subscription. Your access continues until the end of the current billing period.
When are picks posted each day?
Free picks are posted by 10 AM ET. Premium picks for Pro/Elite members drop 30 minutes earlier.
Can I get a refund?
We don't offer refunds on picks that have already been posted. If you're having billing issues, contact us and we'll work something out.
How do you verify your record?
Every pick gets a timestamp when posted — before the game. Results are updated publicly after the game ends. Nothing is ever changed retroactively.
I paid but can't see premium picks?
Sign out and sign back in. If the issue persists, email us with your order confirmation and we'll sort it immediately.